I hope you are keeping safe and well during this time. Following on the instagram post made live today, I have summarised some of the questions regarding the restrictions for rentals.
Are real estate offices closed?
Yes. Real estate services are a permitted industry but the offices must close under Stage 4 restrictions, with all staff working remotely. Our office line has been diverted and we are able to assist you via phone or email.
Am I able to inspect a property?
Property inspections for rental accommodation must move to virtual platforms under Stage 4 restrictions. It is not permitted for potential renters to visit a property in person. Our office has prepared for this with virtual tours available across all of our rental property listings.
Are we still able to arrange maintenance?
Only urgent and emergency maintenance can be carried out under Stage 4 restrictions across all residential accommodation. If there is an urgent item please contact Tania on 0419 441 923.
Are routine inspections still in motion?
Routine Inspections are unable to proceed during Stage 4 restrictions however detailed instructions have been sent to those due for a routine inspection to conduct this virtually. We thank all for the cooperation on this.
Can a person commence a lease during the 6-week period – that is move in? If so, does this extend to non-residential property?
Yes. You are still able to move to a new house or non-residential property if you had already arranged to move, but the curfew hours still apply. You should also take extra steps to stay safe including wearing a face covering. Ie, if you had arranged to move out of a property and have not secured a new property yet. However, this provision would be less likely to apply if they made the decision to move during the restriction period. The government is trying to limit movement of Metro Melbourne residents.
Can estate agents attend vacant sites to record videos/walkthroughs to assist in the sale process?
No. Making videos is not a permitted reason under Stage 4 restrictions.
How do I apply for properties?
During this time we ask that all applications are made via 1form. Once this application has been processed we will organise a video conference to discuss why this property is suitable for you.
Are property managers still able to facilitate exit/entry reporting and how are tenants collecting keys?
Services related to property settlement or commencement/end-of-lease can continue to operate. This includes condition reports and cleaning, only once the property is vacated. A contactless key arrangement is made for those moving into homes during this time.
We hope this helps answer some of the questions you have asked, as always if there is anything feel free to contact us.
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Stay home & Stay safe